Seattle Public Schools

Technology Supports for Families

The Source

The Source for Student Information

The Source is Seattle Public Schools’ online communication tool that allows parents, guardians and students access to schedules, attendance, assessment scores, and more.

Parent/Guardian Source Account Setup

To setup a Parent/Guardian Source account:

  • You must be a parent or guardian of a student currently attending Seattle Public Schools.
  • Your valid email address must be on record for each SPS student.

Parent and guardian Source accounts display attendance, assessment scores, Elementary Progress Reports, Secondary Performance Reports, secondary student assignment scores, SchoolPay, Schoology Access Codes and other information.

The video below explains how to set up a Source and Schoology account: Getting Started with Schoology for Families

Before you setup your account:

  • You must be on record as the parent or guardian of a student enrolled in SPS.
  • Your email address must be on record at each student’s school.
  • Confirm you provided the same email address for each SPS student in your family.

To set up a parent or guardian Source account

  1. Visit the Source and then click Sign Up!
  2. Type the email address on record in all lower case letters, then click Enter
  3. Check your email for a message from sourcesupport@hzdl.net. If you don’t receive this email:
    • Check your Spam or Trash folders.
    • Contact the school(s) to confirm your email address is on record with no typos and the Parent/Guardian box is selected.
  4. Open the email and click the link.
  5. Enter your Username (email address) and create a Password.
    • Please do not use an apostrophe ‘ in your password.
  6. Click Enter to begin exploring the Source!

If you have questions or need help please email sourcesupport@hzdl.net.

Amharic: Getting Started with Schoology for Families

ውድ ወላጆች እና አሳዳጊዎች,

ምንጭ የሚፈቅድ የሲያትል የህዝብ ትምህርት ቤቶች መስመር የመገናኛ መሣሪያ ነው ወላጆች, አሳዳጊዎች እና ተማሪዎች መርሐግብር, ክትትል, ግምገማ ውጤቶች ላይ መድረስ እና ተጨማሪ! ሁለተኛ ደረጃ ተማሪ ክፍሎች ምንጭ ላይ ደግሞ ናቸው. ተማሪዎች ምንጭ ለመድረስ ያላቸውን ትምህርት ቤት የተመደበ የተጠቃሚ ስም እና የይለፍ ቃል ይጠቀሙ.

እንዴት ለመጀመር:

  1. እርስዎ እንደ መዝገብ ላይ መሆን አለበት ወላጅ ወይም አሳዳጊ የሲያትሌ ውስጥ ተመዝግበው አንድ ተማሪ.
  2. የእርስዎ ኢሜይል አድራሻ እያንዳንዱ ተማሪ ትምህርት ቤት መዝገብ ላይ መሆን አለበት.
  3. እርስዎ ያቀረቡት እርግጠኛ ይሁኑ ተመሳሳይ የኢሜይል አድራሻ በእርስዎ ቤተሰብ ውስጥ ለእያንዳንዱ የሲያትሌ ተማሪ.

አንድ ወላጅ ወይም አሳዳጊ ምንጭ መለያ ለማዋቀር:

  1. ይጎብኙ እና ጠቅ አዋቅር አዝራር.
  2. የእርስዎ ይተይቡ የኢሜይል አድራሻ የቀረበውን መስክ ውስጥ. ጠቅ ያድርጉ ያስገቡ .
  3. ከ መልዕክት ኢሜይልዎን ይመልከቱ sourcesupport@hzdl.net. ይህን ኢሜይል ካልተቀበልን:
    • የአይፈለጌ መልዕክት ወይም መጣያ አቃፊዎችን ይፈትሹ.
    • የኢሜይል አድራሻዎ ለመስጠት ትምህርት ቤት (ቶች) ያነጋግሩ.
  4. የኢሜይል ይክፈቱ እና አገናኝ ጠቅ ያድርጉ.
  5. ውስጥ የኢሜይል አድራሻዎን ያስገቡ የተጠቃሚ ስም መስክ እና ፍጠር የይለፍ ቃል .
    • የይለፍ ቃልዎ ውስጥ በአፓስትሮፍ ‘መጠቀም አይስጡ.
  6. ጠቅ ያስገቡ ምንጭ ማሰስ መጀመር!

ጥያቄዎች ካሉዎት ወይም ኢሜይል እባክዎ እርዳታ ከፈለጉ sourcesupport@hzdl.net.

Chinese: Getting Started with Schoology for Families

親愛的家長和監護人,

來源是西雅圖公立學校網上通訊工具,讓家長,監護人和學生訪問日程安排,考勤,考核 分數和更多!中學生的成績也都在源。學生使用他們學校分配的用戶名和密碼訪問源。

如何開始:

  1. 你必須記錄在案的父母或監護人參加SPS 一名學生。
  2. 您的電子郵件地址必須是在每個學生的學習成績。
  3. 請確保您所提供的相同的電子郵件地址為每個SPS 學生在你的家人。

要建立家長或監護人源帳戶:

  1. 訪問 並點擊設置按鈕。
  2. 輸入您的電子郵件地址,在提供的字段。點擊進入。
  3. 檢查您的電子郵件,用於從消息 sourcesupport@hzdl.net. 如果您沒有收到這封電子郵件:
    • 請檢查您的垃圾郵件或垃圾箱文件夾。
    • 聯繫學校(縣)提供您的電子郵件地址。
  4. 打開電子郵件並點擊鏈接。
  5. 在輸入電子郵件地址的用戶名領域,並創建一個密碼。
    • 請不要在密碼中使用單引號’。
  6. 點擊進入開始探索的源泉!

如果您有疑問或需要幫助,請發送電子郵件 sourcesupport@hzdl.net.

Somali: Getting Started with Schoology for Families

Gacaliyeyaal Waalidiinta iyo Wakiilada,

Source waa Dugsiyada Dadweynaha Seattle ‘qalab online isgaarsiinta u ogolaanaya waalidiinta, mas’uuliyiinta iyo ardayda u helaan jadwalka, imaanshaha, natiijada qiimeynta iyo oo dheeraad ah! Fasalada ardayga Sare ayaa sidoo kale on Source ah. Ardayda isticmaalaan username dugsiga loo xilsaaray iyo password si ay u helaan Source ah.

Sidee si aad u bilowdo:

  1. Waa in aad diiwaanka sida waalidka ama ilaaliyaha ardayga dhigta SPS.
  2. Your cinwaanka email waa in ay diiwaanka dugsiga ee arday kasta.
  3. Fadlan hubi in aad bixisay ka dhigi cinwaanka isla email arday kasta SPS ee qoyskaaga.

Si aad sameysataa xisaab waalidka ama mas’uulka Source ah:

  1. Booqo iyo riix Samee Up button.
  2. Qor cinwaanka email duurka ku bixiyo. Guji gala.
  3. Hubi in aad email for fariin ka sourcesupport@hzdl.net. Haddii aadan helin email this:
    • Hubi in Spam ama Trash fayl.
    • La xiriir dugsiga(s) si ay u bixiyaan cinwaanka emailkaaga.
  4. Fur email oo guji link.
  5. Ku qor cinwaanka emailkaaga ee Username beerta iyo abuuro Password.
    • Fadlan ha isticmaalin hamso ah ee sirta ah.
  6. Guji gala bilaabaan baadhitaanka Source ah!

Haddii aad qabtid su’aalo ama u baahan tahay caawimo fadlan email sourcesupport@hzdl.net.

Spanish: Getting Started with Schoology for Families

Estimados padres y tutores,

La Fuente es una herramienta de comunicación en línea Escuelas Públicas de Seattle que permite que los padres, tutores y estudiantes el acceso a los horarios, la asistencia, las puntuaciones de evaluación y ¡Más! Calificaciones de los estudiantes secundarios son también de la fuente. Los estudiantes usan su nombre de usuario asignado la escuela y la contraseña para acceder a la fuente.

Cómo empezar:

  1. Usted debe ser registrado como el padre o tutor de un estudiante inscrito en SPS.
  2. Su dirección de correo electrónico debe ser registrado en la escuela de cada estudiante.
  3. Por favor asegúrese de que ha proporcionado a la misma dirección de correo electrónico paracada estudiante MSF en su familia.

Para configurar una cuenta de padre o tutor Fuente:

  1. Visita y haga clic en el Configurar botón.
  2. Escriba su dirección de correo electrónico en el campo correspondiente. Haga clic en Enter.
  3. Comprobar su correo electrónico un mensaje de sourcesupport@hzdl.net. Si usted no recibe este correo electrónico:
    • Revisar sus spam ni Papelera.
    • Póngase en contacto con la escuela (s) que proporcione su dirección de correo electrónico.
  4. Abrir el correo electrónico y haga clic en el enlace.
  5. Introduzca su dirección de correo electrónico en el nombre de usuario de campo y crear una contraseña.
    • Por favor, no use un apóstrofe ‘en su contraseña.
  6. Haga clic en Enter para comenzar a explorar la Fuente!

Si tiene preguntas o necesita ayuda por favor enviar por correo electrónico sourcesupport@hzdl.net.

Vietnamese: Getting Started with Schoology for Families

Thưa quý phụ huynh và người giám hộ,

The Source là công cụ giao tiếp trực tuyến Seattle Public Schools’ cho phép các bậc cha mẹ, người giám hộ và sinh viên tiếp cận với lịch trình, tham dự, điểm đánh giá và hơn! Lớp học sinh trung học cũng đang trên Source. Học sinh sử dụng tên giao trường của họ và mật khẩu để truy cập vào mã nguồn.

Làm thế nào để bắt đầu:

  1. Bạn phải vào kỷ lục là cha mẹ hoặc người giám hộ của một học sinh ghi danh trong SPS.
  2. Bạn địa chỉ email phải vào kỷ lục ở trường của mỗi học sinh.
  3. Hãy chắc chắn rằng bạn đã cung cấp một địa chỉ email cho mỗi học sinh SPS trong gia đình bạn.

Để thiết lập một tài khoản phụ huynh hoặc người giám hộ Nguồn:

  1. Thăm và nhấp vào Thiết lập nút.
  2. Gõ của bạn địa chỉ email trong trường được cung cấp. Nhấn Enter .
  3. Kiểm tra email của bạn cho một tin nhắn từ sourcesupport@hzdl.net. Nếu bạn không nhận được email này:
    • Kiểm tra Spam hoặc Thùng rác của bạn thư mục.
    • Học liên thông (s) để cung cấp địa chỉ email của bạn.
  4. Mở email và nhấp vào liên kết.
  5. Nhập địa chỉ email của bạn vào Tên đăng nhập lĩnh vực và tạo ra một Mật khẩu .
    • Xin đừng sử dụng một dấu nháy đơn ‘trong mật khẩu của bạn.
  6. Nhấn Enter để bắt đầu khám phá các nguồn!

Nếu bạn có thắc mắc hoặc cần giúp đỡ xin vui lòng gửi email cho sourcesupport@hzdl.net.


How do students access the Source?

Students actively enrolled in SPS will receive a username and password from their school. If your student does not know their username, needs a password reset, or help logging in, contact a teacher or the school librarian.

Reminder: Students do not include “@hzdl.net” when logging in to the Source. Example: 1student


Linking a Student to a Parent/Guardian Account

Students are linked to your Source account when the Parent/Guardian check box is selected and your email address is identical on each student’s school Demographics record. If you have a Source account, but a student is missing, contact the school to update your email address and confirm the Parent/Guardian box is selected.

Approximately 30 minutes after information is updated, clear the cache on your browser, close, reopen and log in. The student should appear on your account.

For assistance, please contact sourcesupport@hzdl.net.


How to Update Parent/Guardian Source Username

Parent and guardian Source usernames are linked to the email address on record at each student’s school.  To change or update your email address, contact the main office at each student’s school and provide the following information:

  • Your full name and relationship to the student
  • The email address you wish to use
  • Student’s full name
  • Student’s 7 digit Seattle Schools student ID#

Allow 30 minutes for the change to sync with the Source, then set up your account with the new email address.


Elementary Progress Reports and Secondary Performance Reports

Elementary Progress Reports and Secondary Performance Reports are found on parent and guardian Source accounts only. If you are logging in with your student’s school account that begins with 1 and ends with @hzdl.net you will not see this information.

Log in and locate Elementary Progress Reports or Secondary Performance Reports:

  1. Log in to the Source.
  2. If you have more than one student, select the name of student under the Source logo at the top-left of the screen.
  3. Select Performance and Progress Reports.
  4. Click the PDF link to download and save.

If you have trouble, clear the cache on your browser, close and reopen TWICE and try again. Or try a different browser.

If you need assistance, contact sourcesupport@hzdl.net.


Frequently Asked Questions

Please review the FAQ about The Source below to see if the answers help resolve your issue:

  • Clear the cache on your browser, close, reopen TWICE and try again. Or try a different browser. Make sure you have the most recent version of the browser installed.
  • Confirm you are entering the correct username, no spaces before or after. Your parent/guardian username is the email address on the school record in all lower case letters. Contact the school to confirm your email address.  
  • Students only enter the beginning of their username to log onto the Source.
  • Parents, try resetting your password
  • Students, ask a teacher or librarian to reset your password.
  • Email sourcesupport@hzdl.net

Your Source username is the email address you provided for the school record. If you do not remember, please contact the school.

Visit our account recovery page.

If you need further assistance, contact sourcesupport@hzdl.net.

If you do not receive an email from Source Support:

  • Check your Spam and Trash folders.
  • Make sure your account is not locked from too many unsuccessful log in attempts.
    If it is, email: sourcesupport@hzdl.net to unlocked your account and provide password assistance.
  • Contact the school to confirm the email address on record, it is your Source username.  There may be a typo.
  • If you still cannot reset your password, email: sourcesupport@hzdl.net with the following:
    • Brief description of the problem
    • Your full name and email address on the school record
    • Each student’s full name
    • Each student’s 7 digit SPS student ID#

Log in to your Source account. Your student’s username will appear next to their photo.

In most cases, clearing the cache on your browser, closing and reopening TWICE will resolve the problem. You can also try using a different browser.

There is an App through our vendor, called PowerSchool mobile App.

The app does not include SPS customizations found on parent Source accounts including Assessment Scores, Report Cards and Progress Reports. If you wish to use the App, the SPS district code is: KDND

To see all features, please use the Source.

All notifications on the APP are all set to default on. To manage your notifications on the PowerSchool APP:

  1. Launch the PowerSchool APP
  2. Click the More icon from the lower right
  3. Click Account
  4. To manage Push Notifications
    • Slide the button to the left to turn off Attendance and/or Grade Change notifications
  5. To manage Email Notifications
    • If you have more than one child at SPS, select a student
    • Slide each button to the left to turn off the notification you do not wish to receive
    • Repeat for each student
  6. If you have more than one student, click the photo of the student in the upper right, this will display your other student(s) Select another student by clicking their photo.

If you choose to use a Keychain to manage your Source password, at each log in, you may be asked if you would like to update the password.  In order to use the stored password, you must select not now. SPS is unable to address problems parents and guardians may have with password storage software.

When using an iPhone to view Source Grade Details, some users may notice assignments are out of order. To resolve this, refresh the screen by clicking the curved arrow symbol at the top of the screen near the URL.

The Assignment Lookup Tool is available during enrollment. If you need assistance, please contact Admissions at 206-252-0760 or customer service.

Typically, if you get the extra dots and cannot log on, it is because you have forgotten your password, have a stored password you have not updated, or someone else used your device and stored a password. Try clearing your cache, delete the dots and type in your password. You may want to set your browser to not store passwords or try a different browser.

If you get a security violation or unauthorized message when trying to set up your Source account, it may be disabled.  To resolve the problem: 

  • Contact the main office of your student’s school to confirm or update your email address.
  • After the email address is confirmed, contact sourcesupport@hzdl.net to report you have confirmed your email address and need your Source account enabled.

The Admissions Office admissions@hzdl.net has limited international network access for students to official school breaks, like mid-winter or spring break and only upon request. Otherwise, students are to follow the attendance policy for in-person learning.

If you would like to request international network access during an official school break, please submit your request to seattleschools@service-now.com with your student’s name and the dates of school break.